BrokerExamPublications
Case notes
Summaries of published RIBO discipline decisions, with CanLII citations, newest first.
- The Bruce decision: an expired policy altered
Cairine Bruce altered an expired policy to show a lender coverage that did not exist. RIBO's Discipline Committee suspended her for four months.
- The Galloway decision: water cover never raised
William Derek Galloway never told clients their policy had no water damage coverage. A panel ordered a reprimand, a $2,000 fine and three hours of education.
- The Lavoie decision: seven files, a $25,000 fine
Heard in her absence, Brenda Lavoie was reprimanded and fined $25,000 after clients were told they had coverage that was never placed.
- The Heltcher decision: client data sent to himself
RIBO's Discipline Committee reprimanded Scott Heltcher for emailing confidential client information to himself before he left his brokerage.
- The Lehman decision: an OPCF 43 dropped at renewal
RIBO's Discipline Committee reprimanded Joseph Ronald Lehman after an insurer dropped a client's OPCF 43 at renewal and he never mentioned it.
- The Switzer decision: misleading the investigator
RIBO's Discipline Committee reprimanded Jordan Switzer after he told a RIBO investigator a vendor had been re-engaged before it had been.
- The Myers decision: a non-renewal acted on too late
RIBO's Discipline Committee reprimanded Ryan David Myers and fined him $1,500 after a non-renewal notice was acted on late and a rental home went uninsured.
- The Lau decision: Facility Association service fees
RIBO's Discipline Committee reprimanded Mark Norris Lau and his brokerage and fined them $350 over a missed cancellation and Facility Association fees.
- The Sandhu decision: a renewal that said No
RIBO's Discipline Committee reprimanded Kuldip Sandhu after his agent licence was revoked and his RIBO renewal denied any disciplinary action.
- The Philips decision: an unlicensed referrer at work
RIBO's Discipline Committee reprimanded Stephen Philips after he delegated client tasks, including an application signing, to an unlicensed referrer.