BrokerExam
Case note
The Lehman decision: an OPCF 43 dropped at renewalRIBO's Discipline Committee reprimanded Joseph Ronald Lehman after an insurer dropped a client's OPCF 43 at renewal and he never mentioned it.
Publications
Things worth reading before you sit the exam: guides, updates, and what happens to brokers who get it wrong.
Recent changes to the rules
- 2027-01-01 (upcoming) For E&O policies renewing on or after this date, RIBO's revised endorsement keeps at least $3 million per claim and $6 million aggregate available for Ontario activities and gives each licensed entity access to at least $1 million per claim and $2 million aggregate. What the new E&O minimums require.
- 2027-01-01 (upcoming) The Level 3 Management exam retires; a named designation plus the Accelerated Management Exam takes its place.
- 2026-10-01 (upcoming) The individual licence fee is $265 for the 2026-27 licensing year, up from $240.
- 2026-07-01 (upcoming) O. Reg. 383/24 made most accident benefits optional under the SABS. What changed and what stayed mandatory.
- 2026-01-01 (upcoming) RIBO retired its Level 2 Technical and Farm exams. Industry designations now satisfy the Level 2 licence.
- 2026-01-01 (upcoming) The Level 1 exam fee rose from $300 to $325 per attempt, at both exam providers. The fees table carries the current numbers.
Bulletins
Records of rule changes that touch the exam, with the date each takes effect.
- RIBO guidance on social media and online reviews
RIBO Guidance 006, published June 1, 2026: no quotes or advice over social media, advertising and AI content checks, client consent, and review manipulation.
- RIBO errors and omissions minimums from 2027
For renewals on or after January 1, 2027, the revised RIBO errors and omissions endorsement reserves limits for Ontario work and sets a floor for each entity.
- Resigning from a client: RIBO's guidance
RIBO's guidance on ending a broker-client relationship: courtesy and good faith under the Code of Conduct, adequate notice, and the auto insurance exception.
Guides
Reference pages on how the exam and its rules work.
- Can a RIBO broker have a second job?
O. Reg. 991 allows only broking and life agency unless RIBO's QR Committee exempts another job. RIBO-005 lists jobs approved, needing review or not allowed.
- Passed RIBO Level 1: the steps to your licence
A pass is not a licence. RIBO asks for a brokerage job, a criminal record check under 60 days old and an employment letter dated within 10 days of applying.
- RIBO or LLQP: which licence do you need?
One line in the RIB Act draws the boundary: a RIBO licence covers general insurance and stops short of life. What that means if you want one, or both.
- How to book the RIBO Level 1 exam
You register with one of two exam providers, not with RIBO. What its exam page and Exam Rules set out, and what they leave to the provider.
- OTL to RIBO: what the equivalency exam is
You hold an FSRA Other-Than-Life licence and want to work at a RIBO brokerage. RIBO's equivalency route asks you for one exam, not the Level 1 exam.
- What the RIBO Level 1 exam and licence cost
Exam: $325 an attempt since January 1, 2026. RIBO licence: $240 for October 1, 2025 to September 30, 2026; $265 for October 1, 2026 to September 30, 2027.
Case notes
Summaries of published RIBO discipline decisions, with CanLII citations.
- The Bruce decision: an expired policy altered
Cairine Bruce altered an expired policy to show a lender coverage that did not exist. RIBO's Discipline Committee suspended her for four months.
- The Galloway decision: water cover never raised
William Derek Galloway never told clients their policy had no water damage coverage. A panel ordered a reprimand, a $2,000 fine and three hours of education.
- The Lavoie decision: seven files, a $25,000 fine
Heard in her absence, Brenda Lavoie was reprimanded and fined $25,000 after clients were told they had coverage that was never placed.
- The Heltcher decision: client data sent to himself
RIBO's Discipline Committee reprimanded Scott Heltcher for emailing confidential client information to himself before he left his brokerage.
- The Switzer decision: misleading the investigator
RIBO's Discipline Committee reprimanded Jordan Switzer after he told a RIBO investigator a vendor had been re-engaged before it had been.
- The Myers decision: a non-renewal acted on too late
RIBO's Discipline Committee reprimanded Ryan David Myers and fined him $1,500 after a non-renewal notice was acted on late and a rental home went uninsured.
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